RMA Rep:
Support Service: 800.544.1749
RMA: David Soberanez: Ext 231
Requesting Return Authorization does not guarantee acceptance of the request. Eligibility for a Return Authorization will be determined by the M-S Cash Drawer Returns Department. Issuance of Return Authorization by the M-S Cash Drawer Returns Department does not guarantee that full credit or replacment will be issued. The returned product will be evaluated upon receipt at M-S Cash Drawer.
Company Information  
*Account #:
Your M-S Sales Rep:
*Company:
*Dealer PO #:
*Contact:
*Phone:
Fax:
Website:
*Email:
Product Information:  
Please Select if a Replacement is Needed?
Yes
No
Replacement Overnight? (extra cost)
Is Box Factory Sealed?
Shipping Information:  
*First Name:
*Last Name:
*Address:
*City:
*State/Province:
*Zip/Postal Code:
*Phone:
Please select a return address for refused or denied returned product:

Original invoice bill-to address
Original invoice ship-to address
Other
Please enter alternate return address below:
First Name:
Last Name:
Address:
City:
State:
Zip:
Phone:
Please enter any additional comments you may have:
Products (* one is required)
Qty Part # Invoice # Mfg. Case # Serial # Reason
Please describe the problem you are having:

(Please Note:  "Defective" is not a sufficient description of the problem.
Entering "Defective" as a Reason will delay processing of your request.)