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TUP500 Kiosk Printer

TUP500 Kiosk Printer

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After the success of the industry-leading TUP900 wide format open frame printer, Star Micronics is proud to introduce the new TUP500 kiosk printer. With a more compact footprint and support for smaller paper widths, the TUP500 is a welcomed addition to StarMicronics’ kiosk printer line to provide solutions to an even greater range of applications. The TUP500 features an industry leading print speed of up to 220 mm/sec and higher reliability at an MCBF of 60 Million Lines.


The innovative looping presenter prevents paper jams by printing the receipt in full before providing it to the user. The presenter also uses Star Micronics’ document capture technology to retract receipts left by the user, resulting in increased document security and a cleaner operation area. A brand new innovative bezel (snout) option can be directly attached to the presenter to capture the user’s attention with programmable 2-color (red+green) flashing LED lights.


The TUP500 features adjustable print widths of 45mm – 82.5mm documents. With the addition of the optional Large Paper Roll Accessory, it supports up to a 10” paper roll for many hours of unattended operation.


The TUP500 kiosk printer is ideal for a wide range of applications including public information kiosks, gaming, lottery, and web.

  • Modular Design for Easy Integration

  • Adjustable Paper Width from 45mm - 82.5mm

  • Adjustable Print Width (37-80mm)

  • High Speed Printing (up to 220mm/s)

  • Document Capture

  • Optional Bezel (Snout)

  • Swappable Communication Interfaces

  • Reliable Guillotine Cutter

  • Semi-Automatic Paper Loading

  • 2D Barcode Support

  • Two Color Printing for Sharp Graphics

  • Logo Utility (Store Logos, Coupons, and Graphics)

  • Memory Switch Configuration Setup Utility

  • Double Resolution

  • Low Peak Current Set-Up Available

  • Software Developer Kit
SPECIFICATIONS – TUP500
Printer Method Direct Line Thermal
Print Speed Up to 220mm/sec
Models Available Presenter (TUP592) or No Presenter (TUP542)
Print Resolution 203 dpi (8 dots per mm)
Top Margin 11mm (3mm Selectable)
International Code Pages Star Mode=40. ESC/POS™= 6 + 1 blank allowing an additional character page to be added
Bar Codes UPC-A, UPC-E, JAN/EAN-8 JAN/EAN-13, ITF, CODE39, CODE93, CODE128, CODABAR
Paper Specifications Width: 45 mm Min to 82.5 mm Max
Thickness: 0.065 ~ 0.15 mm
Roll Diameter: Max 150mm (Max 254mm with Large Paper Roll Holder)
Easy-Load: Hassle free paper loading
Paper Out Sensor: Standard
Paper Low Sensor: Standard
Black Mark Sensor: Standard
Auto Cutter Guillotine (Full Cut)
Logo Store Capacity 2 Mbit
Multiple Copy Support Supported through 2nd Copy Raster Driver
Journal Capability N/A
Label Support TUP542 Only
Power Supply External; Requires PS60A External Power Supply
Drivers Available Windows™ 2000/XP/Vista™, OPOS™, JAVA POS™, Linux CUPS Support™ , MAC OSX™
WHQL N/A
Swappable Interfaces Yes
Connectivity Serial, Parallel, USB, Ethernet
Emulation Modes Star Line Mode, Page Mode, ESC/POS™
Operating Conditions Temperature: 0ºC to 50ºC  Humidity: 10% - 80% RH (without condensation)
Storage Conditions Temperature: -20ºC to 60ºC  Humidity: 10% - 90% RH
TUP592 Dimensions TUP542 Dimensions 160(W) x 234(D) x 179(H) mm 160(W) x 185(D) x 179(H) mm
Safety Standards CE, FCC, VCCI, EN55022
Reliability MCBF Print Head Auto Cutter 60 Million Lines 100km 1 Million Cuts
Warranty 3 Year Limited Manufacturer Warranty (US and Canada)
Options External Power Supply (PS60A) TUP542 Presenter Unit (PR521) Large Paper Roll Holder (RHU-T500) Thermal Printer Mechanism (TMP542) Flashing LED Bezel