Contact Star Tech Department at (732)
623-5500 for tech support prior to requesting warranty service or DOA for a Star Micronics product. Star will issue a case number that must be referenced in order for an IWRA(In Warranty Return Authorization) to be issued for the repair. (Star tech Support)
M-S Cash Drawer is offers extended warranty on all printers repaired at our facility. Our normal 90 day warranty can be extended to 1 full year for a
nominal fee. This extended warranty will cover the whole printer, not just what has been repaired.
M-S Cash Drawer is a Manufacturer's Authorized Service Center for Star Micronics and Samsung/Bixolonand the nation's largest stocking
distributor of Star Micronics printer parts.
We're equipped to handle large refurbishment projects - call our service department for details.
Our expedited fast turnaround gets your printer back to you quickly, but an even faster Expedited service is available.
Our technicians, using state-of-the-art equipment, are experts at board-level repairs.
** For current service rates, please contact the M-S Cash Drawer Printer Repair Department at (800) 544-1749