Terms & Conditions

Freight Policy: This is only applicable for resellers.

Free ground freight for shipments to contiguous United States on AIO units (POS systems), barcode /label printers, barcode scanners priced $100 or above, computers / PCs, credit card readers (MSRs) priced $100 or above, embedded systems priced $699 or above, mobile /portable printers, mobile/portable data terminals, payment terminals prices $100 or above, pole or rear displays priced $100 or above, POS Computers, POS Scales priced $300 or above, thermal or impact receipt printers priced $124 or above, tablets, tablet stands priced $80 or above, desktop and open frame touch monitors below 46” etc.

Free freight is extended to the customer on items drop shipped from a vendor if the vendor offers free freight to M-S Cash Drawer. Free ground freight is also extended when battery backups, power supply/ adapters /interface cables essential to make free ground freight hardware work, barcode scanners priced below $100, credit card readers (MSRs) priced below $100, payment terminals prices below $100, pole or rear displays priced below $100, POS Scales priced below $300, or tablet stands priced below $80 shipped with free ground freight items specified above.

Unless specifically agreed upon otherwise, freight is always extra on cash drawers, touch monitors 46” or larger, cash registers, embedded systems priced below $699, thermal or impact receipt printers priced below $124, accessories (POS decks, brackets, money trays, locking lids, keys, rear LCD, barcode scanner stands, interface cards, buzzers etc.), cables, consumables (ribbons, paper, labels etc.), parts etc.

Insurance Policy:

Insurance is applicable when M-S Cash Drawer account is used for UPS, FedEx, or truck shipments.

Insurance is free for the first $100 of the order.

Insurance for any shipment over $100 is charged at a rate of $0.35 for each hundred-dollar increment over the first $100.

For example, if the shipment is $350, it is calculated as follows: $350-$100 = $250. $250 is “three increments” of $100, so the insurance would be 3 X $0.35 = $1.05. Another example: If the shipment is $103, the insurance would be for the “one increment” beyond the first free $100, so it would be $0.35.

Tax Policy:

M-S Cash Drawer charges tax for all will call orders or orders shipped to state of CA & FL unless a customer has a tax exemption / resale certificate for the respective state. This applies to both shipments from M-S warehouse as well as drop shipments from vendors.

M-S Cash Drawer also passes tax charged by vendors when items are drop shipped from Avery Brecknell / Salter, Elo, Epson, Pioneer to states vendor charges us tax for. Please contact your Sales or Customer Service Representative for a comprehensive list of such states.

Open Box or Return Policy:

All warranty, DOA claims have to comply with manufacturer / vendor policy.

RMA is required for all returns

All parts, interface cards, ribbons, paper sales are final.

Customer is responsible for ensuring product compatibility with software and other hardware  before purchase.

Customer is responsible for ensuring products meets or exceeds their expectations before making a purchase.

Unless a wrong item was shipped due to M-S error, we do not accept any open box returns unless an RMA is approved by the manufacturer / vendor.

No product returns are accepted after 30 days of purchase for any reason(s).

In some cases, M-S Cash Drawer may accept unopened items bought within 30 days with restocking and freight recovery free.